FAQs
Delivery?
Delivery is free for UK customers. Delivery fees will apply for international customers
Painted artworks takes a month to create and deliver.
Pencil, charcoal, and digital artworks take 10days to create and deliver.
Every portrait is carefully packaged to ensure its safe arrival.
Can I return or cancel?
Each piece is made to order so returns cannot be accepted once a piece has been started.
However if there is any concerns please reach out - I am always happy to discuss solutions.
Shipping & damage policy?
Each portrait is carefully
packaged but in the unlikely event that your artwork is damaged during delivery, please contact me within 48 hours of receiving it and email photos of damage and packaging mailto:neet@neetspetportraits.com.
I'll work with you to arrange either a replacement or repair, depending on the situation but please note that these are original hand painted pieces and are one of a kind, so exact replacements may vary slightly.
How much is it to frame a painted portrait on canvas?
Framing is only available for canvas paintings. The frames are hand-made to a high quality.
Frames range from the smallest at £50, medium at £65 and large at £80.
How to pay?
Payments are made through PayPal. As it is trustworthy and well known. Bank transfers or other payment methods can be discussed if PayPal is not available to you.
Contact me at neet@neetspetportraits.com
with any concerns or issues.
Where are you based?
I am based in North london in Enfield, in the UK. I have a home art studio where I work.